TL;DR: Large Language Models (LLMs), like ChatGPT, are truly amazing, but their strengths lie mostly in standalone tasks like coding or drafting marketing content when used out of the box. LLMs need a lot of context to accurately and reliably solve more complex business tasks. FlowForm, Flowtale’s innovative offering, enables intelligent automation of any process by leveraging advanced AI to automatically break down the processes into well-defined sub-tasks. This means less time spent on manual administrative tasks, and more time for your employees to be creative and do value adding work
Challenges in the Current LLM Landscape
When the first Large Language Models were introduced, they took the world by storm. Each subsequent release brought significant enhancements, making the prospect of having an AI assistant at your fingertips a reality. Tasks like content creation, customer service, and code generation were transformed virtually overnight. This has led to companies rushing to adopt this technology as widely and quickly as possible. At Flowtale, we know that there can be many obstacles for businesses aiming to create value from LLMs, but in our experience the most frequent ones are the following
- Overgeneralization of AI Capabilities: LLMs struggle with specialized or highly context-dependent challenges. As a result many companies are yet to reap the real business value from LLMs.
- Inconsistent and Unreliable Outputs LLMs sometimes "hallucinate" or generate incorrect or irrelevant responses, which can cause projects to falter when consistency is crucial.
- Rushed Adoption Without Technical Understanding: Many AI projects are driven by the hype surrounding the technology rather than a deep technical understanding, resulting in unrealistic expectations and poor implementation and integration.
- Slowing Pace of Advancement: The pace of advancements in new models from the major providers has significantly slowed, new models take longer to release and are only slightly better than the previous ones. This has made businesses realise that you can't expect to get one LLM that will solve every task.
Making Value Creation Easier with FlowForm
Enter FlowForm, designed to tackle the complexity of business processes head-on. FlowForm combines the capabilities of LLMs and integrates them into a highly modular framework, fully customizable for any business process. Via integrations to enterprise systems and communication channels, FlowForm can execute a process across multiple platforms and decision steps, exactly like how a real employee would do it.
Setting Up FlowForm
Define Your Process: Users can input a textual description or a visual representation of their business process.
Automated Workflow Creation: FlowForm utilizes AI to automatically build a corresponding workflow based on your input.
Flexible Execution: The generated workflow can be executed manually or triggered automatically, depending on your specific needs.
AI-Orchestrated Tasks: The AI orchestrates the workflow by analyzing input data and completing each task in the sequence.
Interactive Input Handling: If additional input is required during execution, FlowForm sends a message through your preferred communication channel. Once you provide the necessary information, the workflow continues seamlessly.
Customizable Outputs: The workflow can produce various outputs—such as updating database entries, registering new users, or any other defined action—ensuring all results are handled appropriately.
The Future of AI with FlowForm
Despite the limitations of LLMs, FlowForm demonstrates that it's possible to intelligently automate processes and alleviate employees from manual work. The LLMs we have today are highly capable of solving well-defined tasks, and FlowForm leverages this strength to its fullest.
Instead of relying on separate products for each specific problem, FlowForm offers a unified solution that can tackle numerous tasks, significantly reducing the need for extensive training and complex integrations.
Furthermore, with built-in quality control in each module as the workflow is generated, the risk of hallucinations or other errors is minimized. This ensures consistent and reliable outputs, addressing one of the major concerns associated with current AI technologies.
With FlowForm, you gain an actual AI coworker instead of just a sidekick!