AI-driven data management & assistance

Challenge

For HOFOR, Denmark's largest utility company, integrating data from many internal and external sources — and using it in a timely, meaningful way — is crucial for efficient operations. AI could turn this challenge into a strategic advantage.

Solution

An AI solution built on Azure OpenAI, combining data integration, intelligent assistance and accessible design.

• AI-powered data integration. Data from a multitude of sources combined and analysed, swiftly surfacing relevant information, patterns and trends.
• Intelligent query handling. Frequent inquiries answered promptly and accurately by AI, letting staff concentrate on complex issues.
• User-friendly UI/UX. Seamless access to complex data promotes understanding and use across the organisation.

Results

• Timely access to relevant information across sources
• Common queries handled with AI-powered efficiency
• Workforce freed from routine tasks for strategic work